Regional Coordinator, Employee & Workplace Experience
Coinbase
Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
Employee & Workplace Experience
The Employee & Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate at Coinbase. Whether it be how we recognize employees, how employees choose to work, or how they stay connected to their team, the EWX team is focused on developing a best-in-class experience for our employees and teams.
What you’ll be doing (ie. job duties):
- Providing both remote and in-person support for employees across a geographical region or time zone: The person in this role will be a resource and connection point for all employees within a designated region (+/- 5 time zones) potentially including the following…
- Operating as the single point of contact for regional office needs, escalations, or support
- Reviewing monthly/quarterly ticket reports to identify and address any issues or concerns (e.g. HVAC, repairs and maintenance, janitorial)
- Ensuring timely and quality responses from any local office management team
- Supporting planning and design for Workplace & Employee Experience programs: The person in this role will be responsible for helping to design and plan for Workplace and Employee Experience programs, potentially including office/hub location support, all-company celebrations, and employee connections. For example...
- Developing FAQs, playbooks, and resources for employees
- Managing slack and ticket queues (for questions) and approvals (e.g., office access, offsite requests, etc.)
- Calendaring, communicating, and executing local and global social connection events
- Maintaining accuracy, production, quality and retention of any key program materials
What we look for in you (ie. job requirements):
- 2+ years of related hands-on HR Programs and/or Workplace Operations experience required.
- Broad knowledge of Workplace Operations policies and procedures. Excellent customer service skills with a pleasant and calm demeanor.
- Ability to work in a flexible, positive, and team-oriented work environment, while being open to change and a mindset to initiate and embrace process improvement. Excellent organizational and multitasking skills.
- Self-starter; handles self with minimal supervision and is proactive.
- Excellent communication skills (verbal and written). Substantial knowledge and experience using Google suite.
- Travel up to 50% during peak periods
Nice to haves:
- Experience in developing tools within Google Workspace
- Experience in developing people programs space in a fast paced environment
- Familiarity with tools and technologies to enable employee experience
Position #: P66767
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $85,850.00 to $101,000.00 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.