Staff Software Engineer, Backend - Customer Experience Team
Coinbase
At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.
Ready to #LiveCrypto? Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure.
The Customer Experience CB-GPT Team is an ambitious team working on a groundbreaking new platform that will put the power of Language Models in the hands of users. Our vision is to democratize access to state-of-the-art AI by allowing anyone to leverage pre-trained models or customize models for their specific needs. As a staff software engineer on our team, you'll be at the forefront of this revolution. You'll get to work with some of the most advanced deep learning models in existence today and play a key role in shaping how people and businesses interact with and benefit from AI going forward.
What you’ll be doing (ie. job duties):
- Architect and develop platform for all LLM use-cases in Coinbase
- Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps
- Manage individual projects priorities, deadlines and deliverables with your technical expertise
- Mentor and train other team members on design techniques and coding standards
- Write high quality, well tested code to meet the needs of your customers
- Hands-on with coding
- Build new services to meet critical product and business needs using Golang.
- Design scalable systems to solve novel problems with modern cloud technology and industry best practices.
- Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.
- Write high quality, well tested code to meet the needs of your customers.
- Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose.
- Review all feature designs within your product area and across the company for cross-cutting projects.
- Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs.
- Build pipelines to integrate with 3rd party vendors
What we look for in you (ie. job requirements):
- 8+ years of experience in software engineering
- You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
- You write high quality, well tested code to meet the needs of your customers.
- Experience in uplevelling junior engineers via processes and setting a high bar for them to follow
- You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them
- You’re passionate about building an open financial system that brings the world together.
- You possess strong technical skills for system design and coding
- Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices.
Nice to haves:
- You have gone through a rapid growth in your company (from startup to mid-size).
- You’ve worked with Golang, Docker, Postgres, MongoDB or DynamoDB.
- Background in working in AI /LLM models is a plus.
PID - P55997
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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