<p>This is a full-time remote role for a Client Support Specialist. The Client Support Specialist will act as the primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing timely and effective resolutions to ensure exceptional customer satisfaction. Additional responsibilities include maintaining strong customer relationships, documenting support interactions, and collaborating with internal teams to improve products and services.</p><p>Qualifications</p><ul> <li>Strong interpersonal skills and a commitment to fostering positive customer relationships</li> <li>Experience in customer support and ensuring high levels of customer satisfaction</li> <li>Excellent communication skills, including the ability to explain complex concepts clearly and effectively</li> <li>Analytical skills to assess and resolve customer issues efficiently</li> <li>Ability to work collaboratively in a remote environment</li> <li>Proficiency with customer support tools, CRM systems, or related software is a plus</li> </ul>

Customer Service

Remote

The Internet is flooded with synthetic content and identities. Very AI is restoring trust by building the first-ever Proof of Reality. Powered by two key technologies, Proof of Personhood and Proof of Authenticity, Very AI verifies both the person and the reality behind every online interaction.

Through advanced palm recognition and liveness detection, Very AI authenticates real users with unmatched precision. Its AI and deepfake detection technology protects against synthetic impersonation and manipulated digital content. Together, these systems form a defense layer that restores trust online, protecting people, platforms, and markets.

Backed by over a decade of biometric research, more than 28 million scans, and continuous AI innovation, Very AI is privacy-first, frictionless, and designed for global scale. It powers Proof of Personhood and next-generation replacements for OTPs, CAPTCHAs, and identity checks, ensuring that authenticity remains the foundation of the Internet.

San Francisco, CA, USA

Very AI

Client Support Specialist

Polychain is taking advantage of a growing trend among blockchain startups

Polychain Capital LP

Polychain Capital

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Client Support Specialist