About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

Job Responsibilities:

Structured Products Operations Management

• Provide end-to-end operational support for the company’s structured products (e.g. AQDQ, FCN, Accumulator, Dual Currency), covering product launch, trade execution, settlement, redemption and maturity.
• Track key product parameters such as daily observations, knock-in/knock-out status and yield calculations to keep system data accurate.

Trading Support and Execution Coordination

• Support the Sales and Trading teams with structured product quoting, order entry and trade confirmation.
• Coordinate execution details with counterparties, banks and exchanges so trades are processed on time.

Product Data Management and Risk Monitoring

• Maintain product operations data, perform daily risk monitoring, update positions and manage margin requirements.
• Monitor exposure, leverage and market risk indicators, and work with the Risk team to improve risk management processes.

Operational Process Optimisation

• Work with the Technology team to improve internal systems and workflows, increasing efficiency and reducing manual errors.
• Lead standardisation work such as settlement email templates and daily PnL/MTM reporting formats.

Cross-Department Communication

• Maintain clear communication with Sales, Trading, Risk, Finance and external counterparties to keep information flowing accurately.
• Prepare product reports, operational documents and process guidelines in both English and Chinese for internal teams and for clients and counterparties across the region.

Client Operations Support

• Explain product parameters, yield calculations, settlement breakdowns and other operational matters to institutional clients.
• Support client onboarding, product documentation and KYC/AML coordination where applicable.

Job Requirements:

• At least 1 year of experience in operations, middle office or structured products, gained in crypto, brokerage, banking, asset management, hedge funds or a similar environment.
• Familiarity with structured product mechanics such as FCN, Accumulators, knock-in/knock-out features and barrier options.
• Understanding of, or strong interest in, the crypto market and derivatives such as perpetuals and options.
• Basic understanding of pricing logic, including annualised yield calculations.
• Proficiency in Excel, including VLOOKUP, pivot tables and common formulas.
• Strong analytical skills, comfort working with data, and close attention to detail.
• Strong communication skills and the ability to work across teams and regions.
• Written and spoken proficiency in English and Chinese (Mandarin). This role prepares bilingual reports and documents and works directly with Chinese-speaking institutional clients, counterparties and regional teams.
• Ability to manage multiple priorities and meet tight deadlines while keeping output accurate.

Preferred:

• Experience at a crypto exchange, market maker or structured product issuer.
• Understanding of USDT/USDC settlement, on-chain transfers and basic wallet operations.
• Experience designing or improving structured product systems (Trading/OMS/Risk).
• Directional understanding of Greeks such as delta and vega.
• Knowledge of Python, SQL, VBA or blockchain data analysis tools.

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