About BIT：

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

ABOUT THE ROLE

We are looking for a Product Operations Specialist to support our US stock trading business. The role focuses on driving user growth, engagement, and trading activity through data insights and close collaboration with product and marketing teams.

Key Responsibilities:

• Oversee daily product and user operations for US stock trading products, focusing on user acquisition, activation, retention, and conversion.
• Analyse user behaviour, trading data, and market trends to identify growth opportunities and propose practical product improvements.
• Work closely with the product team to support feature development and translate user feedback into actionable changes.
• Plan and execute user campaigns, incentive programmes, and trading activities to enhance participation and transaction volume.
• Collaborate with marketing, product, and tech teams to ensure smooth execution and evaluate campaign performance for continuous optimisation.
• Stay updated on US market trends, trading mechanisms, and competitor activities to support business growth and product innovation.

Requirements:

• Bachelor’s degree or above in Finance, Marketing, Business, or related fields.
• Minimum 2 years of experience in internet, fintech, trading, or related industries.
• Solid understanding of US stock market structure, trading hours, order types, and clearing processes.
• Strong analytical skills and proficiency with tools such as Excel or SQL.
• Good communication and coordination skills, with experience working across teams.
• Proficient in English; Mandarin is an advantage.

Preferred:

• Experience in product operations or user growth for US stock trading platforms.
• Personal or professional trading experience in US equities.
• Background in fintech, brokerage, or online trading platforms.
• Experience in cross-border or regional projects.

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