Portfolio Jobs

Polychain Capital
companies
Jobs

Business Operations Analyst

Matrixport

Matrixport

IT, Sales & Business Development, Operations
Hong Kong · Hong Kong Island, Hong Kong · Isle of Man
Posted on Mar 5, 2026

About Matrixport

Founded in 2019, Matrixport is a global hub for cryptocurrency financial services. Valued at more than US$1 billion, the company, through its subsidiaries, holds regulatory licenses across major markets, including Singapore, Hong Kong, Switzerland, the United Kingdom, and the United States. Matrixport operates seven offices worldwide, manages more than US$7 billion in assets under management and custody, processes more than US$7 billion in monthly trading volume, and has paid out more than US$2 billion in interest to date. Its suite of digital asset financial solutions is designed to help clients maximize capital efficiency and achieve sustainable asset growth.

Through its local subsidiaries, Matrixport has received trust or company service provider and money lender licenses in Hong Kong, as well as a FINMA asset management license in Switzerland. The company operates as an appointed representative in the United Kingdom, is registered as a money services business in the United States, and is a member of Switzerland’s FINMA SRO-VFQ. In Singapore, its subsidiary Fly Wing holds a Major Payment Institution license from the Monetary Authority of Singapore. Matrixport has been named by CB Insights as one of the “50 Most Promising Blockchain Companies,” included in the Hurun “2024 Global Unicorn List,” and recognized as a fintech unicorn in Singapore in 2025.

For more information, visit www.matrixport.com

Why Join Us

At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

Responsibilities:

  • Provide end-to-end operational support for the company’s structured products (e.g., AQDQ, FCN, Accumulator, Dual Currency, etc.), including product launch, trade execution, settlement, redemption, and maturity processes
  • Track key product parameters such as daily observations, knock-in/knock-out status, and yield calculations to ensure system data accuracy.
  • Assist sales and trading teams with structured product quoting, order entry, and trade confirmation.
  • Coordinate execution details with counterparties/banks/exchanges to ensure timely processing of trades.
  • Maintain product operation data, perform daily risk monitoring, update positions, and manage margin requirements.
  • Monitor exposure, leverage, and market risk indicators, and collaborate with the risk team to enhance risk management processes.
  • Work with the tech team to improve internal systems and workflows, enhancing operational efficiency and minimizing manual errors.
  • Drive standardization initiatives such as settlement email templates and daily PnL/MTM reporting formats.
  • Maintain effective communication with Sales, Trading, Risk, Finance, and external counterparties to ensure accurate information flow.
  • Prepare bilingual (Chinese/English) product reports, operational documents, and process guidelines.
  • Provide institutional clients with explanations of product parameters, yield calculations, settlement breakdowns, and other operational support.
  • Assist with client onboarding, product documentation preparation, and KYC/AML coordination (where applicable).

Requirements:

  • 1-3 years of experience in operations within crypto firms, private funds, or fund management firms.
  • Familiar with structured product mechanics such as FCN, Accumulator, knock-in/knock-out, barrier options, etc.
  • Bachelor's degree in engineering, economics, finance, statistics, accounting, or a related field.
  • Proficient in Excel (including VLOOKUP, pivot tables, basic formulas; VBA/SQL is a plus).
  • Strong data sensitivity, analytical thinking, and attention to detail.
  • Passion for the crypto market and trading strategies.
  • Fluent in English and Chinese for effective communication across regional offices.
  • Analytical mindset with the ability to interpret complex data and trends.
  • Strong communication, collaboration, and problem-solving skills.
  • Ability to work in a fast-paced and dynamic environment.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Policy. <https://www.matrixport.com/privacy-candidate>