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Polychain Capital
Polychain Capital
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People & HR
hong kong
Posted on Thursday, May 16, 2024


Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.

Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing.

“Get More From Your Crypto”.


At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one billion users.


  • Partners closely with business leaders to understand issues in the department and employee sentiment, providing HR guidance when appropriate, including but not limited to onboarding, performance, promotion, potential, disciplinary cases and employee disputes;
  • Gets involved in business meetings and provides insights and inputs from HR perspective;
  • Provides guidance and input on business unit restructures, workforce planning and succession planning;
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations;
  • Executes and implements people policies to the business unit assigned;
  • Maintains in-depth working knowledge of legal manpower regulations, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required;
  • Identifies training needs for business units and individual executive coaching needs;
  • Analyzes data trends and metrics in partnership with the HR COE teams to develop solutions, programs and policies;
  • Participates in evaluation and monitoring of people programs to ensure success;
  • Performs other related duties as assigned.


  • Excellent verbal and written communication skills;
  • Excellent interpersonal and customer service skills;
  • Excellent time management skills with a proven ability to meet deadlines;
  • Strong analytical critical thinking and problem-solving skills;
  • Excellent organizational skills and attention to detail;
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies;
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors;

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