Engineering Manager, Billing Platform
Crusoe
Location
San Francisco, CA - US
Employment Type
Full time
Location Type
On-site
Department
Cloud Engineering
Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About the Role:
Join Crusoe as an Engineering Manager to lead the Billing Platform team within our Cloud Customer Experience (CCX) organization. This is a highly cross-functional role at the intersection of engineering, product, and finance, responsible for building and operating the systems that power billing, payments, and cost transparency across Crusoe Cloud. You'll deliver a billing platform that is highly reliable, accurate, and scalable, while ensuring it is intuitive and transparent from a customer perspective. This a full-time opportunity for a leader with early management experience who thrives in ambiguous environments, enjoys aligning diverse stakeholders, and is passionate about building both strong teams and high-quality systems.
What You'll Be Working On:
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Billing Platform Foundations: Lead development of core billing and payments infrastructure underpinning the Crusoe Cloud experience. Build systems for usage metering, pricing, invoicing, and payments, ensuring correctness, consistency, and auditability of financial data. Design scalable architectures supporting rapid product and pricing evolution.
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Reliability & Trust: Establish billing as a highly reliable, trusted system for customers and internal teams. Define and uphold high standards for system uptime, accuracy, and data integrity, while building strong observability, reconciliation, and incident response practices. Drive operational excellence for business-critical financial workflows.
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Customer Experience & Transparency: Champion a customer-first approach to billing by improving clarity and usability of billing surfaces, APIs, and cost insights. Partner with product and design to simplify complex billing concepts, ensuring customers can easily understand, predict, and trust their usage and costs.
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Cross-Functional Leadership: Operate effectively across a wide range of stakeholders by partnering closely with Product, Finance, Legal, and Go-To-Market teams. Balance competing technical, financial, regulatory, and customer requirements while driving alignment and execution across multiple organizations.
Team Building & Execution: Build and lead a high-performing engineering team by hiring, mentoring, and developing engineers across levels. Foster a strong team culture focused on ownership, quality, and impact, driving execution against ambitious goals in a fast-moving environment.
What You'll Bring to the Team:
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People Management & Team Leadership Demonstrate strong people management and team leadership with 2–3 years of experience managing engineering teams. Bring a track record of delivering impactful projects through others, with experience coaching and developing engineers.
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Technical Acumen Bring strong backend and distributed systems fundamentals, with experience building or operating reliable, scalable systems. Guide architecture and make sound technical tradeoffs with a deep understanding of data integrity and correctness in high-stakes systems.
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Operational Excellence Value reliability and precision in critical systems, with experience in monitoring, alerting, and incident management. Bring an appreciation for correctness, auditability, and long-term maintainability, with comfort operating systems where accuracy is non-negotiable.
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Cross-Functional Collaboration Exhibit excellent technical communication skills, both verbal and written, to effectively collaborate across diverse roles and functions. As this team will have customers across the engineering organization, this role requires the ability to field multiple requests from multiple teams while still fulfilling a unified mission.
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Organizational Prowess Be extremely organized, capable of managing complex initiatives and team priorities effectively.
Required Education Bachelor's degree minimum.
Bonus Points
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Experience with billing, payments, or financial systems
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Familiarity with usage-based pricing models or cloud platforms
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Experience working in highly regulated or high-accuracy domains
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Passion for building systems that directly impact customer trust
Benefits:
Competitive compensation
Restricted Stock Units
Paid time off & paid holidays
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Compensation Range
Compensation will be paid in the range of up to $210,000 -$275,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.